Help & Support

Browse our test catalog, add tests to your cart, proceed to checkout, select a family member, address, date and time slot, and complete payment.

After booking, our trained phlebotomist will visit your address at the scheduled time to collect samples. Please ensure someone is available at the address.

Report delivery time varies by test. You can check the estimated TAT (Turn Around Time) on each test's detail page. You'll receive a notification when your report is ready.

Go to My Account > Reports, enter your booking number and phone number, and download available reports.

Please contact our support team at least 2 hours before the scheduled collection time to cancel or reschedule.

Fasting requirements vary by test. Check the 'Preparation' section on the test detail page for specific instructions.

Payments are processed securely through Razorpay. We accept UPI, credit/debit cards, and net banking.

Yes! Add family members in your account profile, then assign them to specific tests during checkout.